Accuracy of Content:

Khwaahish.pk has taken every care in the preparation of the content of this website, in particular to ensure that all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods as advertised on this website. We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery.

Damage to your computer:

Khwaahish.pk makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Khwaahish.pk shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Password and Security:

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. GATM shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Privacy Policy:

We follow a confidential order and shipping procedure in which your personal data is solely used for a secured and straightforward order and shipping process. Furthermore, your personal data is treated with absolute confidentiality.

Acceptance of the order:

The acceptance of your order begins with the Confirming Call from us by confirming the contents of your order requirements.

Pricing and Quantity:

In the event of pricing update by the brand once an order is placed, Khwaahish.pk has the right to update prices on website and orders already placed by customers.

Khwaahish.pk has the right to restrict product quantities depending upon the availability of stock once an order is placed. Customer will be informed of it via email or on contact # mentioned in the order.

Exchange Policy:

Khwaahish.pk will not accept exchanges for any item, if it is not allowed by the manufacturer. Items offered in our Sale and Discount sections will NOT be entertained for exchange or return.

Khwaahish.pk has full rights to update the Exchange policy without any prior notice.

Return Policy:

There is no money refund offered on all purchased items. Customer can apply for return within 7 days of delivery, if a incorrect item is delivered. However, any such item(s) will NOT be entertained for return if it is used, sealed open, in any way.

Discount and Sale Offers

Any items that are on discounted prices are non-exchangeable and non-returnable

Shipment:

Our shipping timing for orders DELIVERY within PAKISTAN will be 2-5 working days (holidays are not counted) if the product is available, otherwise the customer will be informed regarding the availability.

 Delivery Charges:

Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded. Khwaahish.pk takes no responsibilty if there are any additional charges in terms of custom or duties charged by the local authorities. The custom charges has to be borne by the customer.

Acknowledgment and Acceptance of your Order:

If you have supplied us with your phone number or email address, we will notify you by calling / whatsapp / email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon dispatch of the product(s) ordered.

Delays:

Khwaahish.pk tries its level best to make deliveries in the most reasonable time possible. But order deliveries may be delayed in case of certain unexpected situations; Khwaahish.pk does not assume any responsibility of delayed deliveries, though it does everything in its power to avoid them.

Communication:

Any instructions regarding the order including but not limited to delivery, feedback, contents are to be given via call / whatsapp / email at the following addresses.

Call / Whatsapp : 0324-2332613

Email : info@khwaahish.pk